Some things to remember when purchasing a Moonspinner piece:
Please keep in mind that all aspects of Moonspinner are managed by me alone. I am responsible for handling communications, finances, shipping, social media, photography, and much more beyond the metalsmithing. I try to make as many pieces as I am able for each collection, but each piece takes hours, and sometimes days, to complete from start to finish.
Make sure you look at all the photos of the pieces you are looking to purchase, because I try to photograph these pieces from every angle, in my hand for size reference, and in natural light, so you can see exactly what you will receive. I want you to be sure you are purchasing the perfect pieces!
If you do not see a piece in my store, it means that it is sold out. Generally, I use up all of my gemstones of particular sizes and shapes, so I usually cannot do custom pieces for sold out designs. Though I will often put out a call for ring size suggestions and style opinions!
When do you update the shop?
You can find shop update times and dates in blog previews and on my Instagram account. If ever there is a postponement or shop update change, it will be announced on Instagram first.
I try to share ample preview photos and give enough lead time (usually a month) for those who are interested in purchasing something. Depending on the collection, pieces are often claimed very quickly, so my advice is to be in the shop when the pieces are expected to go live.
Some designs and themes are annual, others are purely by whim and inspiration. Feel free to send me a message if you’d like to know if a particular theme or design will be coming back.
Do you take reserves?
Unfortunately no, all items in my collection releases are first come first served. I wish there was a less hectic way to do this, but my number one priority is that it is fair for everyone, which is why I don’t take reserves.
How fast do you ship?